FieldStack
In The News

“FlexOrder^™ lets retailers combine the ease of online shopping with the reliability of in-store service, creating a more secure and seamless experience for everyone involved.”

“FlexOrder^™ simplifies the process for everything from special orders and pre-orders to same-day delivery and in-store pickup at any location.”

“Tons of retailers are sitting on a gold mine and so few are taking advantage of it. Resale is a gigantic opportunity in our brick-and-mortar retail world right now.”

“From opening a record store to building a thriving retail business, Brett highlights the importance of building genuine relationships in business.”

“A lot of that growth was from adding two stores," Tanner said, "but we just couldn’t have added them without FieldStack. I wouldn’t have been able to do it with our old system.”

“Lean Retail Assessments give retailers the opportunity to make better decisions and leverage operational strengths by uncovering specific areas for value creation.”

“Lean Retail Assessments uncover opportunities for value creation and give retailers a new way to look at their businesses.”

“Today’s retailers are increasingly looking for innovative cloud-based solutions, and as importantly, full-service partners who can help them realize the many benefits of technology while allowing them to focus on serving their customers.”

“Inflation is an all-of-us problem. It's not us versus them. The reason we, as retailers, have inflation upstream from us is because [manufacturer and supplier] costs are rising too, so everything we can do to make that more efficient helps stave off some of that inflation.”

“Retailers are seeing the benefits of using our completely unified platform — it's less complex, they save money, and can move quicker than their competitors.”

“ Consumers expect excellent product assortment, seamless omnichannel experiences, flexible fulfillment options, and knowledgeable store associates. Physical stores are the hub for offering these experiences. Therefore, your POS system must work seamlessly with all your other systems to meet evolving customer needs with operational efficiency."

“Our platform is architected to support retailers with hundreds or even thousands of stores and is also an excellent solution for regional chains in the five- to 20-store range. We’re a catalyst for companies that are ready to grow.”

“Today’s retailers are increasingly looking for innovative cloud-based solutions, and as importantly, full-service partners who can help them realize the many benefits of technology while allowing them to focus on serving their customers.”

“We’re proud to say that in the changing retail space, FieldStack evens the playing field. We take the lean methodology and advanced computing that were once accessible only to leading global brands and made them available to every retailer.”

But any retailer — “small, mid or large” — can and should know what they have in stores “at any given time,” making fulfillment or special orders as easy as possible. Today that probably means curbside fulfillment and some kind of e-commerce, even at small retailers

“You’ve got to have a sophisticated e-commerce presence if you want to be a successful brick-and-mortar retailer. You need to be able to show that you’ve got five of whatever product in stock and in which store. That gives your customers the confidence that it isn’t a wasted trip.”

“We need to have more records in there, we need to have more board games, we need more of everything, and our analytics at FieldStack show that.”

“Algorithmic forecasting is fantastic at optimizing the goods that you already have — but it is sorely lacking in expanding the product mix. Leveraging your search traffic with a unified commerce platform allows the merchant to fill in that gap.”

“Successful marketplaces that enhance the merchant’s brand require an open responsive backend. Real-time or near real-time trading of fulfillment status between third parties is critical.”

“…one of those tools that’s essential to make good business decisions,” adding that the savings from installing the software—including a move to centralized purchasing—have accelerated the company’s growth.

“FieldStack’s cloud-based unified commerce platform demands a device that is fast, powerful and reliable. We did a lot of searching to find a mobile computer that could meet our high standards. The XM5 was the best by a mile.”

“You can’t automate the actual person who needs help in a store. You can’t automate making sure endcaps are beautiful and appropriate—the things that make the store not just four walls and some stuff. The way you are uniquely adding to the stuff comes from your store staff.”

“How you get that right is through true omni-channel, and knowing which buyers are buying which things,” said Brett Wickard, FieldStack’s founder and president.

In fact, what robots may do best when it comes to retail is help retail workers do their jobs better, experts told Retail Dive. In retail anyway, says Brett Wickard, founder-president of lean retail platform FieldStack, “technology doesn’t displace people — it amplifies them.”

Using technology in this way is the kind of “lean retail” that companies like FieldStack advocate, so that information can be “de-siloed” and used in discovery — to maximize logistics efficiencies, to discover best-selling (or worst-selling) products, and to allow interactions with customers to have pride of place.

“By seamlessly balancing the real-time data from e-commerce, supply chain, and brick-and-mortar retail, the lean retailer can more precisely forecast the inventory needs same-day delivery will place on their locations.”

“Shilling attacks are a big problem for many e-commerce sites — but, much like spam is to e-mail, there are many predictive and pattern-based algorithms that can lessen the impact of fake reviews.”

“You don’t always have to be right,” Wickard says of retailers. “You have to be wrong for a shorter amount of time.”

“ “It’s a real honor to be included as part of this [Accelerated Ventures]. It validates our innovative approach and provides access for us.”

Bull Moose’s founder and President Brett Wickard, a self-described math geek, embraced the concept of lean manufacturing early in the company’s history. Using statistics that projected future orders based on past consumer purchases, he wrote software that assured the 11 Bull Moose stores never ran out of inventory and didn’t order items people weren’t buying. That software and services supporting it evolved into his new company, FieldStack LLC, which he founded in 2013